365-day return policy
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Returns
365 days full return policyAt Trendhim we only sell products that we have carefully selected and tested for overall quality.
Of course you have the statutory 14 day right to cancel an...Read moreHow do I return or exchange a product?On a whim, you bought a whole bunch of things one blurry Saturday night. Or you've just discovered that bright orange is not quite your color. Happens to the be...Read moreWhen will I receive my money back?Once we receive your return package, we will send you a confirmation of receipt via email and process your refund immediately.
The refund will automatically...Read moreDo you have warranty on your products?We sure do! All our products come with a 2-year warranty.
We cover anything and everything that is not directly caused by yourself.
Should you encounter...Read moreMy product broke, what do i do?We're really sorry to hear that! Broken products are not cool, so we'll do our very best to make everything alright again.
Please let us know what happened a...Read moreWill my shipping cost be refunded?If you return your entire order, we will refund you in full, including the original shipping cost. If you chose DHL Express delivery, we will refund you the equ...Read moreDid my return package arrive?We'll notify you via email immediately as soon as your return package has arrived.
Because we ship back all return packages to our main warehouse in Denmark...Read moreIs it too late to return my product?Most likely not!
Because we are confident in our collection and want you to be 112% happy with your purchase, we offer a 365 days return policy.
You can...Read moreDo I have to pay for return postage?We cannot offer free return shipping right now, unfortunately. If you want to return a product, just follow the procedure here:
Returning or exchanging prod...Read moreIf you have a complaintIf there's anything you're not satisfied about, please contact us by sending us an e-mail or giving us a call and we're sure we can find a solution.
Read moreDo you offer a return label?We offer a 365 day return policy, but currently we cannot offer a return shipping label unfortunately. If you want to return a product, just follow the procedur...Read moreCan i return a product without an invoice?Of course you can!
The easiest way to return would be to go www.trendhim.sg/return. Here you can process a return using your order ID (which you can find in...Read more
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